Most Popular Questions

   - What is the company profile?

    Please kindly check the video introduction of our factory.


   - What professional backgrounds do your team members have?

   More than 29 years experience of manufacturing on Equestrian Textile Products, Carlson has solutions for each possible existed problems.

   - What types of products do you offer?

 Our primarily product covers Mesh Horse Rug, Saddle Pad,Horse Boots,Fly Mask/Fly veil, Bandages, Girth and Headcollar.


   - How do your product prices compare?

 The most competitive price with unparalleled quality would be provided as a professional factory. Directly factory wholesale price for you.

  - How can I place an order?

 Please kindly contact us at for more communication.


   - What payment methods are available?

T/T and L/C and other methods negotiable.

   - How long does it take for goods to be shipped?

   The delivery time for first batch is 45-60days after the pre-production sample approval, the repeat orders would be faster.

   - What after-sales services do you provide?

    Any problems would be, please feel free to contact at or urgently please contact at, the satisfactory answers will be provided timely.


   - How do you handle product quality issues?

    Any quality issues caused by Carlson, the replacement would be made for you.


   - How can I apply for a sample product?

    Re: For the sake of fairness, free samples will be provided for your checking the quality and workmanship for regualr products with the freight collected . Thank you very much for kind understanding.

  - How do you handle customer complaints?

 Customer Satisfaction is our consistent goal. Please do not hesitate to advise us for any customer complaints so that we are able to find a well-pleasing solution for you.