Last updated: April 2026
1. Who We Are
This website is operated by Jiangxi Carlson Sports Products Co., Ltd. (“Carlson Saddlery”, “we”, “our”, or “us”).
Website: carlsonsaddlery.com
Address: 10 Building, 2 Road, Jinlong, Shazhouba, Ruijin City, Jiangxi Province, China 342506
Email: sales@carlsonsaddlery.com
We provide equestrian product information and business inquiry services for brands, distributors, wholesalers, importers, and other potential business partners.
2. Information We Collect
We may collect the following information when you use our website:
Information you provide directly
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Name
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Email address
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Phone number
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Company name
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Inquiry details
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Any other information you submit through our contact form or email
Information collected automatically
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IP address
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Browser type
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Device information
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Pages visited
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Time spent on the site
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Referring website information
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Cookie and usage data
3. How We Use Your Information
We may use your information to:
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Respond to your inquiries
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Communicate about products, samples, MOQ, packaging, customization, and business cooperation
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Provide quotations, catalogs, or product recommendations
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Improve website performance and user experience
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Analyze website traffic and visitor behavior
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Protect website security and prevent misuse
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Comply with legal obligations
4. Contact Forms
When you submit information through our contact form, we collect the details you provide in order to respond to your inquiry and provide relevant business communication.
Please do not submit sensitive personal information unless necessary.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve website functionality, analyze traffic, and understand user interaction.
These technologies may be used for:
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Website performance
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Analytics
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Visitor statistics
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Security
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User preferences
You can control or disable cookies through your browser settings. Some parts of the website may not function properly if cookies are disabled.
6. Analytics, Pixels, and Third-Party Services
We use third-party services such as Google Analytics, tracking pixels, Cloudflare, and Google Maps to operate, improve, secure, and analyze our website.
These services may collect certain technical information such as:
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IP address
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Browser and device information
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Pages visited
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Session duration
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Usage and interaction data
Embedded services such as Google Maps may also use cookies or collect data according to their own privacy policies.
7. How We Share Information
We do not sell your personal information.
We may share information with trusted third-party service providers only when necessary to operate our website or support business communication, such as:
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Hosting and security providers
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Analytics providers
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Contact form or email service providers
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Cloud service providers
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Mapping and embedded content providers
We may also disclose information if required by law or necessary to protect our legal rights, website security, or users.
8. Data Retention
We keep personal information only as long as necessary for business communication, operational purposes, analytics, legal compliance, or dispute resolution.
Inquiry information may be retained for follow-up communication and business records unless deletion is requested and no legal or operational reason requires continued retention.
9. Data Security
We take reasonable technical and organizational measures to protect the information we collect.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Your Rights
Depending on applicable law, you may have the right to:
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Request access to your personal data
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Request correction of inaccurate information
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Request deletion of your information
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Withdraw consent where applicable
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Ask questions about how your data is used
To make a privacy-related request, please contact us at sales@carlsonsaddlery.com.
11. Third-Party Links
Our website may contain links to third-party websites or services, including social platforms and communication tools.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies separately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business practices, legal requirements, or service providers.
Any updates will be posted on this page with a revised “Last updated” date.
13. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact:
Hattie Chen
Email: sales@carlsonsaddlery.com
Jiangxi Carlson Sports Products Co., Ltd.
10 Building, 2 Road, Jinlong, Shazhouba, Ruijin City, Jiangxi Province, China 342506